Returns & Exchanges

At Pickoye, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

  • 3.
    Attach Shipping Label

    Download and print the prepaid shipping label provided through our portal and affix it clearly to the outside of your return package.

  • 4.
    Drop Off and Track

    Drop your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.